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Shipping Policy

UAE + GCC/ME Tracking number Fees by weight/product Heavy shipments by agreement

How shipping works

A clear 4-step process designed for businesses and daily customers.

1
Order confirmed We verify items, address, and contact details.
2
Processing (1–2 business days) Packing & dispatch preparation on business days.
3
Courier pickup Aramex / DHL / Local courier based on destination & size.
4
Tracking + delivery Tracking number shared, delivery timeline starts.

Coverage & timelines

Select a region to view estimated delivery timelines.

Major cities: Next day Dubai • Abu Dhabi • Sharjah (typical).
Other areas: 2–4 days May vary by courier & location.
Processing: 1–2 days Business days processing window.
Tracking provided Tracking number shared via WhatsApp.
✓ Fast WhatsApp coordination ✓ B2B-ready logistics ✓ Pickup available from warehouse

Available destinations

GCC and selected Middle East destinations are supported depending on item type, weight, and regulations.

  • Courier options: DHL / Aramex / approved local partner
  • Timelines vary by destination and customs handling

Quote-first approach (B2B)

International/GCC shipping fees are calculated by product type, dimensions, and weight. We confirm the best option before dispatch.

Fees by weight/product Tracking on shipment
Estimates are provided for planning. For projects and bulk shipments, we recommend confirming the timeline before payment.

Fees, heavy items & special handling

Shipping fees

Fees vary based on product type and weight/dimensions. The final fee is confirmed during checkout or via WhatsApp for B2B orders.

  • Light accessories: typically lower cost
  • Chargers/cables: based on size & weight

Heavy shipments (DC / bulky items)

Handled by agreement: delivery plan, unloading method, and access requirements are confirmed in advance.

  • Project delivery coordination available
  • May require scheduling and site contact

Tracking, carriers & warehouse pickup

Tracking & communication

We provide a tracking number once dispatched. Primary communication channel is WhatsApp for faster B2B coordination.

Tracking number WhatsApp updates

Carriers we use

  • Aramex
  • DHL
  • Local courier (UAE)

Carrier selection depends on destination, size, and service level.

Warehouse pickup

Pickup is available from our warehouse. Please coordinate before arrival to confirm availability and prepare the order.

Get directions / contact
Business days and public holidays can affect timelines. Please ensure address/contact details are accurate to avoid delays.

Related policies

For a complete B2B-ready purchase flow, link these pages in your footer and checkout.

Return & Warranty Policy Terms & Conditions Privacy Policy
Clear policies improve trust and help merchant/ad reviews.

Quick FAQ

Do you ship to GCC and Middle East?

Yes. Availability depends on product type, weight, and destination regulations. We confirm the best courier and quote before dispatch.

How are shipping fees calculated?

Fees vary by product and weight/dimensions. For B2B/bulk orders, we provide a quote via WhatsApp.

Can I pick up from the warehouse?

Yes. Coordinate first to confirm stock and prepare the order for pickup.