Privacy Policy
Data we collect
- Name, phone number, email address
- Shipping address
- Order and transaction details
How we collect data
We collect data when you place an order or contact us via WhatsApp for inquiries, support, or coordination.
How we use data
- Order processing and shipping
- Customer communication and support
- Technical support and warranty handling
- Website improvement and analytics
- Legal and accounting requirements
Sharing data with third parties
We share data only when necessary with shipping companies and payment service providers to fulfill orders.
Payments
Payments are processed via third-party providers such as Stripe, bank transfer, or cash on delivery (inside UAE and KSA). We do not store or process card details on our servers.
Cookies & analytics
We use essential cookies and analytics cookies, including Google Analytics, to understand usage and improve performance.
Marketing communications
We may contact customers via WhatsApp regarding orders, support, or updates. Customers can opt out at any time.
Your rights
- Request deletion of personal data (subject to legal obligations)
- Unsubscribe from communications
Data retention
We retain personal data as long as there is an active business relationship or as required by applicable laws.
Policy updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
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